Privacy
Short answer: no tracking around here.
Asyncwork, Inc. (“Asyncwork,” “we,” “us” or “our”) connects subject matter expert Advisors with the people and organizations who need them, through our website at asyncwork.com and associated services such as online courses, live mentoring and AI-assisted tools (together the “Platform”).
We process a range of information which relate to you and can be used to identify you as an individual (your “Personal Information”) but we only do so to the extent necessary to operate and promote the Platform lawfully in accordance with the applicable laws.
We will never sell or rent your Personal Information, use your Personal Information or allow your Personal Information to be used to track you across the web, or otherwise process your Personal Information in ways you would not expect.
1. Who we are
We are Asyncwork, Inc. and we are the legal entity responsible for complying with the applicable privacy laws in relation to your Personal Information processed by the Platform. You can find our contact details in Section 13 (Contact Us) below.
2. Who this policy covers
This policy applies to the following categories of individuals.
- Visitors to asyncwork.com and the Platform
- Registered Advisors and their authorized personnel
- Clients and learners who purchase or access content
- Applicants to become an Advisor
- Anyone who contacts us, including through support channels
You must be at least 18 to use the Platform, which is built for adult learners and organizations. We do not knowingly collect data from anyone under 16. If you are under 16, please do not use the Platform.
3. The Personal Information we collect
Today, on the Platform, the only Personal Information we collect from you is what you type into the contact form: your name, work email, role, an optional organization and your message. We also keep basic, cookieless analytics (aggregate page views and load timing).
When the full Platform is live and you create an account, make a purchase or register as an Advisor, we collect more. Here is the complete picture:
| Category | Examples | Sources |
|---|---|---|
| Identity and contact details | Name, email, phone, mailing address, time zone | You |
| Account credentials | Username, hashed password, tokens for multi-factor authentication | You |
| Professional credentials (Advisors) | Licenses, certifications, bio, CV | You, and verification services we use |
| Payment and financial data | Card details (tokenized by Stripe), billing address, tax ID, transaction history | You, Stripe, and your card issuer |
| Learning activity | Courses enrolled, completion status, quiz results, certificates | The Platform |
| Session data | Booked sessions, timestamps, session notes, recordings where consented | You and the Platform |
| SLM interaction data (Advisors) | Content uploaded for SLM training, prompts, outputs | You and the Platform |
| Service communications | Support tickets, in-platform messages, email, reviews | You |
| Technical and device information | IP address, browser type/version, device ID, operating system type/version, referring URLs | Our server logs and strictly necessary cookies we deploy |
| Cookieless analytics | Pages viewed, load timing | Cloudflare Web Analytics (no cookies, no profile) |
4. Why we collect your Personal Information
The purposes for which we collect your Personal Information are as follows:
| Purpose | Examples of relevant activities | Legal basis (GDPR) |
|---|---|---|
| Provide the service | Registration, Platform access, course delivery, scheduling, SLM operation, mentoring | Contract performance |
| Process payments | Charge for courses and sessions through Stripe, disburse Advisor revenue, process refunds | Contract performance |
| Tax compliance | Issue IRS Form 1099-NEC and meet tax obligations | Legal obligation |
| Operate the SLM system | Train and run each Advisor’s dedicated SLM on that Advisor’s own content only | Contract performance |
| Improve the Platform | Cookieless analytics of Platform usage, fix bugs, design and build new features | Legitimate interests |
| Communicate with you | Transactional emails, support, service announcements | Contract; legitimate interests |
| Marketing | Promotional emails, with opt-in consent where required | Consent; legitimate interests |
| Security | Detect unauthorized access, prevent fraud, protect accounts, secure the Platform | Legitimate interests; legal obligation |
| Business administration | Enforcing the Platform Agreement and AUP, resolving disputes relating to the Platform, billing and invoicing | Contract performance; legitimate interests; legal obligation |
5. Our AI and SLM commitments
The Platform gives each Advisor a personal Small Language Model (SLM), an AI assistant trained only on that Advisor’s own content, which the Advisor uses to develop and deliver online courses.
Depending on how the Advisors design their courses and how you participate in the courses, these SLMs may ingest your Personal Information, but we make the following binding commitments in relation to such Personal Information:
- No cross-training. We will never use any of your Personal Information ingested by one Advisor’s SLM to train another Advisor’s SLM or any shared model. Each SLM is isolated.
- No general model training. We will never use any of your Personal Information ingested by an Advisor to train general-purpose AI models.
- Privacy at every stage. To the extent the SLM used in the course you participate in makes use of your Personal Information, we will ensure that the SLM appropriately anonymizes your Personal Information (where the SLM is used to generate an output that may be shared with other clients and learners) or that the SLM never reveals your Personal Information to anyone other than you and the Advisor (where the SLM is used to generate an output that is specifically tailored to your needs).
- Human oversight where it matters. Where an Advisor’s course makes use of your Personal Information in conjunction with a SLM to produce an output which may influence your decision-making or behavior — for example by making specific recommendations in relation to your finances, wellbeing, career, studies, etc. — we will ensure that the output is subject to appropriate human oversight by us or the Advisor.
- Respect for your privacy rights. To the extent the SLM used by an Advisor has ingested your Personal Information, we will ensure that this does not adversely affect any privacy rights which you enjoy under the applicable privacy laws. For example, if you are legally entitled to request the deletion of your Personal Information, we will ensure that your Personal Information is removed from the SLM, or fully anonymized to completely and irreversibly remove any possibility of identification.
6. Who we share data with
We do not sell or rent your Personal Information, and we do not share it with third parties for their own marketing. We share your Personal Information only as follows:
| Recipient | Purpose | Safeguards |
|---|---|---|
| Stripe, Inc. | Payment processing, identity verification, tax reporting | EU-U.S. Data Privacy Framework; SCCs; Stripe’s privacy policy |
| Cloud infrastructure (Cloudflare) | Hosting, storage, delivery, cookieless analytics | Data processing agreement; encryption in transit and at rest |
| Advisors who deliver the courses you choose | Deliver services you have enrolled in | Contractual restrictions under the Platform Agreement and AUP |
| Law enforcement and regulators | Comply with legal requirements and court orders | Only as required by law; legal review of disclosure requests; minimum necessary data |
| A business acquirer | Facilitate a merger, acquisition or asset sale involving us | Confidentiality agreements; continued privacy protection |
7. International transfers
We are based in the United States, and our servers are located in the United States. Therefore, if you use the Platform and associated services, this will result in your Personal Information being transferred to and stored in the United States. If you do not want your Personal Information to go to the United States, please do not use the Platform.
If you are a corporate client based outside the United States, and you have to share Personal Information obtained from others (e.g. your customers or employees) with us, please discuss your requirements with us before you start using the Platform, so that we can take appropriate steps to address any restriction of international data transfer that applies under the relevant privacy laws.
8. Your privacy rights
Privacy laws of the United States and other countries and regions around the world grant individuals a range of rights in respect of their Personal Information. These rights vary depending on where you live, and may include some or all of the following rights:
| Right | What it means |
|---|---|
| Access | You can request a copy of your Personal Information we hold |
| Clarification | You can ask us to confirm whether we hold your Personal Information, and if so, why and how we process it |
| Correction | You can ask us to correct inaccuracies in your Personal Information we hold |
| Deletion | You can ask us to delete your Personal Information we hold |
| Portability | You can ask us to transfer your Personal Information we hold to you or someone else in a machine-readable format |
| Object to automated processing | You can object to us using your Personal Information to automatically profile you or make decisions that have a significant effect on you |
| Object or restrict | You can object to, or ask us to refrain from, handling your Personal Information in certain ways or under certain circumstances |
| Opt out of sale or sharing | You can object to us selling or sharing your Personal Information for ads. However, we do not do so, so there is nothing to opt out of |
| Withdraw consent | To the extent we rely on your consent to process your Personal Information, you can withdraw consent at any time |
Please note that the rights you have in respect of your Personal Information may be subject to various legal conditions and exemptions, and we may refuse to comply or limit the extent to which we comply with your request, to the extent we are entitled to do so under the relevant privacy laws and we have a good reason for doing so.
Additionally, while privacy laws typically allow you to exercise your rights free of charge, privacy laws of some countries and states allow us to charge you a fee under certain circumstances, and we reserve the right to charge you a fee for complying with your request, to the extent we are entitled to do so under the relevant privacy laws and we have a good reason for doing so.
How to exercise your rights: email [email protected], or complete the contact form below, with your name, account email, the country/state you live in, and the right you want to exercise. We will try to respond to your request as soon as possible, and in any event within the time the law requires, generally 30 to 45 days.
If you are a California resident, please note that we do not sell personal information and we do not share it for cross-context behavioral advertising. We honor Global Privacy Control (GPC) signals.
If you are a Texas resident, please note that you have rights under the Texas Data Privacy and Security Act, including access, correction, deletion, portability and opt-out of targeted advertising. We do not run targeted advertising.
9. Data retention
We keep your Personal Information only for as long as we need it for the purposes set out in this policy.
- Contact-form submissions: only as long as we need them to answer you and follow up. Ask us and we will delete yours sooner.
- Account data: the life of your account plus 3 years.
- Payment and tax records: 7 years (IRS requirements).
- SLM training data: the life of the Advisor agreement; returned to the Advisor on termination.
- Technical and security logs: 12 months.
- Support communications: 3 years from the close of the ticket.
After the retention period we delete your Personal Information or fully anonymize and incorporate it into aggregated statistics (statistics only; no document text or client-identifiable content).
10. Data security
We use commercially reasonable efforts to secure the Platform and protect your Personal Information against accidental or unauthorized access, loss, alteration, disclosure, and other like security incidents, including by implementing encryption in transit and at rest, access controls and regular security assessments. If we confirm a data breach affecting your Personal Information, we will notify you and the applicable regulators within the timeframes required by the relevant privacy laws.
11. Cookies
We use only strictly necessary cookies that are essential for the proper functioning of the Platform. We set no advertising or cross-site tracking cookies, and our analytics is cookieless. Because we do not set any non-essential cookies, there is no consent banner to click through. You can still control or delete cookies in your browser. Full detail is in our Cookie Policy.
12. Changes to this policy
We may update this policy from time to time to reflect changes in our business and how we operate the Platform, or to respond to changes in privacy laws. We will give at least 30 days’ notice of material changes by email or a prominent notice on the Platform. Continued use after the effective date constitutes acceptance.
13. Contact us
If you have any question, request, or complaint regarding your Personal Information we hold, you can write to us at:
Asyncwork, Inc. 10601 Clarence Drive, Suite 250 Frisco, TX 75033, USA
We are not required to appoint a representative in the European Economic Area or the UK under Article 27 of the GDPR, but should this change in the future, we will name them here.
You can also contact us by emailing us at [email protected], or by submitting the contact form below.
If you feel that the way in which we process your Personal Information infringes your rights or otherwise breaches any privacy law, you can complain to the regulator that enforces the privacy laws of your country or state:
- EU: Your national data protection authority (edpb.europa.eu)
- UK: Information Commissioner’s Office (ico.org.uk)
- California: California Privacy Protection Agency (cppa.ca.gov)
- Texas: Office of the Attorney General (texasattorneygeneral.gov)
- Other US states: The relevant state’s Office of the Attorney General (naag.org/find-my-ag/)
- USA (Federal): In certain limited circumstances, the Federal Trade Commission may have oversight over the Platform (ftc.gov)
- Other countries and regions: You can look up the regulator for your country or region using online resources such as dlapiperdataprotection.com and iapp.org/resources/global-privacy-directory
Before you complain to your local regulator, we ask that you contact us first. We can usually fix issues faster than they will.
Asyncwork, Inc. · Effective Date: July 8, 2026 · Last Updated: July 8, 2026.
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